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Thank you for shopping at Mersuli.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 10 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
Rruga Eduard Mano Nr 4 Farke, Tirana, Albania
Shipping charges incurred in connection with the return of a product are refundable.
If you received a damaged product, please notify us immediately for assistance.
Sale items cannot be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us: